Miller Networks Inc.

Managed IT Services

Today, growing businesses require the latest technology and IT support to function efficiently and keep up with the competition. But for small to medium-sized businesses (SMBs) like yours, it can be hard to manage the ongoing cost and pace of technology and the support needed to maintain it.

Miller Networks, Inc. provides service programs, which gives you the benefits of a managed service provider relationship for all your software and hardware needs and removes the cost of doing it all in-house.

Miller Networks Inc.

Miller Networks offers our clients a comprehensive suite of IT services, including:

  • 24/7/365 monitoring of your critical systems such as server disk space, memory and CPU utilization
  • An established monthly rate for all IT services (and no surprise fees)
  • Improved performance and productivity
  • Preventive maintenance of your essential servers and networks
  • Support for all your hardware and software needs

A Managed Services program gives you the knowledge that your company’s needs are being attended to without your time consuming micro-management. We are proactively watching out for issues that can compromise your business.

At Miller Networks INC., we use the latest advances in technology and deliver top-quality managed IT services and support at competitive prices. Our skilled IT technicians and professional support staff will proactively monitor your critical systems to prevent difficulties and give your staff the support they need while you focus your energies on activities that grow your business – pursuing leads, closing deals, addressing customer needs and increasing your profits.

Fill out our short contact form for a free, no-obligation consultation. Find out why companies in Northern California rely on Miller Networks, Inc. managed services program.

Cloud Computing

Cloud computing refers to location independent computing, in which shared servers provide resources, software and other essential data to PC’s and other devices on demand. In its most basic explanation, it’s renting space from a company that hosts servers for you and you use their online interface. It’s a rapidly spreading concept through the IT world with some innovative start-ups and well established vendors alike providing many options for clients to choose from. Benefits of cloud computing include significant cost savings, increased storage, highly automated and flexibility.

The experienced team at Miller would be happy to help take your Silicon Valley business to the cloud. We partner with top tier cloud computing providers, known for their fanatical service. Don’t fall for promises from no-name cloud hosting companies. They are not all alike.

On the plus side for cloud computing, you are not depreciating an asset. It is a rental of resources. You also do not have to pay to maintain the server. One of the most popular cloud computing applications is hosted Microsoft Exchange for your company’s email and calendaring. Exchange can be expensive to maintain on premise, but we can offer you a low cost per user/month price with a high-degree of uptime while saving your company money.

On the minus side, you need to find the right break even quantity for the rental fees as compared to the ownership. Most cloud computing providers use a “per user” model. At some point it makes fiscal sense to own and maintain the server. In addition, some services do not translate well to the cloud, based on your available bandwidth.

It is crucial to select a reliable organization to assist you with exploring your options and assisting with implementation. At Miller Networks, Inc., our highly trained technicians will help to guide you along the way and steer you in the right direction. We can conduct a no cost analysis of your needs and lay out the benefits and costs.

Fill out our short contact form for a free, no-obligation consultation. Find out why companies in Northern California rely on Miller Networks Cloud services program.

IT Help Desk

A big challenge for small businesses is providing daily customer support to employees. When computer problems arise, you deserve a solution yesterday. Miller Networks Helpdesk support is there to quickly respond to your employee’s computer needs and resolve their problems.

Our Helpdesk experts provide you a single point of contact for all your technical support needs. In the event the helpdesk staff cannot resolve the issue remotely, a technician will be dispatched to your location to resolve the problem as fast as possible. We work with our customers to develop Service Level Agreements (SLA) to meet the support requirements.

Technical services can be accessed through a variety of options for you. Such options are:

  • Users can call our dispatch line directly
  • Email us issues that go directly to our Help Desk group
  • Request for remote shadowing – looking over your shoulder to get it done right

We provide a comprehensive IT Support through:

  • Calls returned within the same hour
  • Support for office applications or proprietary applications
  • Handle connectivity, applications, printers and more!
  • Help Desk Consultants are trained to foster user understanding and collaboration

Fill out our short contact form for a free, no-obligation consultation. Find out why companies in Northern California rely on Miller Networks IT helpdesk program.

Remote Monitoring

Your organization relies on your network. Every organization needs a proactive and “always on” approach to monitoring your network.

Continuously monitoring the network and your assets is at the heart of our IT service approach. We take it so seriously that we developed our own approach.

Our approach, based on core security and monitoring technologies, is an agent-less, Software-as-a-Service(SaaS) solution. The solution is comprehensive, and monitors all critical network components including:

  • Workstations
  • Servers
  • Applications
  • VPNs
  • Network services
  • Common Network devices

We identify trends. Our solution provides information on network performance and bandwidth utilization – not just right now, but looking back to when it was implemented.

We backup it up with service. We don’t just identify the problem. Our monitoring solution is backed by a staff of experienced engineers and technicians. We can design a solution that fits your unique needs.

Fill out our short contact form for a free, no-obligation consultation. Find out why companies in Northern California rely on Miller Networks remote monitoring services program.

VoIP Phone Systems

Complete Cloud-based or on premise VoIP phone systems for your business

We offer the best in internet phone systems with ease of use and customized set-ups

Up to recently the choice for a business phone system was either bare bones, old fashioned phone sets from the phone company or complex and costly Private Branch Exchanges from a phone vendor. Now the choice is much easier with high quality voice over internet systems. The cloud-based business phone system offered by Miller Networks are simple to buy, quick to set up and flexible to grow.

We analyze your internet service and test it for the proper through-put so you have the quality you deserve in your voice communications. Our trained technicians will wire your business and enable a high speed gateway through your internet service. We help you pick the phones you like from many styles. Our techs will also help you select the right rules for calls so your clients get easy access and you have the most professional presentation of your business.
The top rated service includes the following:

  • Quick set up of your system
  • Toll-Free Numbers
  • Caller IT Control
  • Pre-set up phones
  • Full featured voicemail
  • Call management with answering rules
  • Fax service
  • Mobile phone apps
  • Web phone integration

Fill out our short contact form for a free, no-obligation consultation. Find out why companies in Northern California rely on Miller Networks VoIP services program.

Exchange 2019

Miller Network offers you a choice for hosted Microsoft Exchange – Exchange 2013 or Exchange 2019. Businesses on older versions of Exchange server or on POP email find hosted Microsoft Exchange from Miller Network delivers key business benefits:

  • Platform flexibility – Exchange 2013 or 2019, with mix-and-match add-ons
  • Support for Mobility – Use ActiveSync to keep content, meetings and contacts synced across all your devices
  • Migration services – Ensure a seamless migration to the cloud
  • Data privacy – Choose your datacenter, and ensure your data never leaves the USA
  • Broad service portfolio – Integration with email archiving, SharePoint, file sync and share, email encryption, and more

Because your business relies on email as one of the most important means of communication, you want to choose a provider that can offer the most secure infrastructure available.

Reliability and Uptime

We offer a 99.999% uptime service level agreement.

Our multimillion-dollar infrastructure includes datacenters featuring Dell, EMC and Cisco hardware and multiple connections to Tier-1 Internet providers – ensuring high availability and the fastest round trip for your email. As the backbone of their hosted Exchange service, Miller Networks, inc is delivering the benefits of this Fortune 50 infrastructure to small- and medium-sized businesses.

Add-on Features

We offer a complete range of add-on features including email archiving, which ensures that every email that gets sent and received is stored in a tamper-proof archive for search and discovery. Beyond the valuable need for data protection, this service fulfills regulatory requirements for email such as HIPAA, GLBA, SOX, SEC, FINRA and FRCP, as well as other state/federal requirements.

ActiveSync makes it simple for you to instantly activate email service for your user’s mobile devices. And other than spending thousands of dollars on your own BlackBerry Exchange Server, you can use our BlackBerry service for just a few dollars a month.

You can also add SharePoint for document collaboration; and file sync and sharing for easy and secure sharing of important or large files with anyone in the world.

Strict Security and Compliance

Miller Networks, inc adheres to the industry’s strictest regulations for security and compliance.

  • Backed by a SOC 2 Type 2 audited location: SOC 2 is an auditing statement issued by the Auditing Standards Board of the American Institute of Certified Public Accountants (AICPA), officially titled “Reports on the Processing of Transactions by Service Organizations.” SOC 2 defines the professional standards used by a service auditor to assess the internal controls of a service organization and issue a service auditor’s report.
  • PCI Compliant:As a Payment Card Industry (PCI) compliant company we meet the guidelines set forth by the major credit card companies as a guideline to help organizations that process card payments prevent credit card fraud, hacking and various other security issues. A company processing, storing, or transmitting credit card numbers must be PCI compliant or they risk losing the ability to process credit card payments.

PC or Mac

Many Exchange hosting companies do not offer both Outlook (for PC) and Entourage (for Mac) support. We offer both, so your staff can use either PCs or Macs. We also offer free Outlook Web Access (OWA) 2010 and 2013 – which works on all major web browsers – allowing your users the ability to access their email online from anywhere.

More and more SMBs are making the switch to hosted Microsoft Exchange email. Lower costs, better security and the ability to re-deploy IT staff for other projects and initiatives are attractive advantages of the Software-as-a-Service model. When you’re ready to evaluate your options, call (408) 779-5958 to speak with a representative about how your business can benefit or click or Contact Us button below.

SharePoint 2019

One central location for your documents.

How do you assure you have access to the latest versions of key documents, contact lists, and other information?

Hosted SharePoint 2013 from Miller-Networks, Inc. allows companies to centrally share and update information over the web. Use it to manage documents, run blogs, and create wikis and more.


Collaborate inside and outside the company

SharePoint 2013 is designed to increase productivity. You can use it to create document storehouses that increase collaboration inside your company, with your partners, vendors and customers. You can securely share documents, calendars, contacts, links, ideas and more, without wasting time exchanging inefficient emails.

When integrated with hosted Microsoft Exchange, SharePoint 2013 can also provide an instant, powerful corporate intranet. You can use it to:

  • Store documents online. Everyone works off a single, centrally-stored version of all documents, which can be easily opened using a hyperlink.
  • ‘Check out’ files. Lock documents while they are being edited, so no one can overwrite the work of others.
  • Run blogs and wikis. All of your customer’s staff can stay on the loop.
  • Manage projects.
  • Create project-specific websites, using built-in task list, calendar and document collaboration features to organize a team around specific tasks and deadlines

New in SharePoint 2013: expanded features

The new features in SharePoint 2013-the latest version – provide better ease of use and increased functionality.

  • Optimized for mobile devices and browsers. SharePoint 2013 improves the mobile experience. It’s easy to navigate libraries, lists, wikis and Web parts. An HTML5-based mobile browser offers a cutting-edge experience for newer devices, while a “classic view” ensures backward compatibility. And SharePoint sites can send push notification updates to Windows Phone devices.
  • New Windows-8 style look and feel. SharePoint 2013 is updated with the Windows 8 look and feel for ease of use and a consistent experience.
  • SharePoint App Store makes it easy to extend capabilities. With an App Store model, users can add functionality to SharePoint without having to go through IT.

Simplified site permissions and sharing. Site owners receive far simpler sharing based models for site permissions management. This will help you spend far less time on troubleshooting permissions issues.

To learn more about SharePoint 2013 and how Miller-Networks can help your business become more productive, call us at (408) 779-5958 or click the Contact Us button below.